IBM Support

Start up problems occur after a fresh installation of IBM Business Process Manager (BPM) V8.0

Troubleshooting


Problem

When you log into the Process Center for IBM Business Process Manager V8.0 using the tw_admin user name and tw_admin password, the product seems to crash and you cannot start the profile.

Symptom

You installed IBM Business Process Manager V8.0 and the installation seems to be successful. At first, it looks like the service starts and you can see the console login pages. However, when you try to log into the Process Center with tw_admin user name and tw_admin password, the product seems to crash and you cannot start the profile. Even when you select the Start Server option in the Windows start menu, you see the following message:

T:\>D:\IBM\BPM\v8.0\profiles\ProcCtr01\bin\startServer.bat server1 runConfigActions script execution failed. Exit code: 1

Exception caught while waiting for runConfigActions script to complete:
D:\IBM\BPM\v8.0\profiles\ProcCtr01\bin\runConfigActions.bat

You might also see the following messages:

wle_perf E CWLLG1172E: Could not lock system table.        
com.lombardisoftware.core.TeamWorksException: Error locking system  table: ConnectionCallback; bad SQL grammar []; nested exception is java.sql.SQLException: ORA-06550: line 1, column 13: PLS-00201: identifier 'DBMS_LOCK' must be declared ORA-06550: line 1, column 7: PL/SQL: Statement ignored                                          

java.security.PrivilegedActionException: com.ibm.websphere.security.auth.WSLoginFailedException: CWWIM4537E  N principal is found from the 'teamworks' principal name.                              

[{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Center","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Center","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Center","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21620729

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