IBM Support

Sterling Control Center - database not purging

Troubleshooting


Problem

The Sterling Control Center Production Database keeps growing in size, and no records are showing in the Staging Database. Production and Staging Database are on Microsoft SQL Server.

Symptom

Bulk Data Mover log shows errors


ERROR BulkDataMover -
            com.microsoft.sqlserver.jdbc.SQLServerException: The ROLLBACK TRANSACTION request has no corresponding BEGIN TRANSACTION.

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg21619016