IBM Support

Launching Rational DOORS client after the upgrade results in "doors.exe - Entry Point Not Found" error

Troubleshooting


Problem

Attempts to launch IBM Rational DOORS client after the upgrade results in the error "doors.exe - Entry Point Not Found".

Symptom

Attempt to starts DOORS client after the upgrade results in the following error:

"doors.exe - Entry Point Not Found


The procedure entry point ?forceUseFallback@Globalization@@YA_NXZ could not be located in the dynamic link library general_library.dll"

image:

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7;9.4;9.4.0.1;9.5;9.5.0.1;9.5.1;9.5.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
01 May 2020

UID

swg21618774