IO14731: Privilege error LS RC=7215, reason code 140 occurs when opening a system-assigned worklist.

APAR status

• Closed as program error.

Error description

• When you try to open a system-assigned worklist, you might
  intermittently get the following error, even if you are a
  Content Manager system administrator with super user privilege:
  
  
  Failed to retrieve next item in workbasket: DGL3688A: The user
  [ICM Super System Administrator] does not have the general
  privilege needed to perform this operation, the required
  privilege is [ItemGetWork].; ICM7215: The user does not have the
  privilege required to perform the requested operation, or the
  ACL does not include the user with the required privilege. The
  privilege code is contained in the reason code returned from the
  library server. (STATE) : [LS RC = 7215, LS reasonCode = 140,
  SQL state = 4] [ItemGetWork/ItemGetAssignedWork]" returnCode="0"
  

Local fix

• N/A
  

Problem summary

• This problem occurs only on Content Manager Version 8.4.2 Fix
  Pack 3 when a 64-bit library server is used.
  

Problem conclusion

• The problem is now fixed in Content Manager Version 8.4.3 Fix
  Pack 2.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LIBRARY SERVER

• Fixed component ID

  5724B1907

Applicable component levels