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When upgrading to Rational DOORS version 9.5, use the same host name for the Rational Quality Manager integration

Troubleshooting


Problem

When you migrate IBM Rational Quality Manager integration data after upgrading from Rational DOORS version 9.3 to version 9.4 or later, the host name and port number of the Rational Quality Manager application must match exactly with the entries in the QM provider configuration in Rational DOORS and also the entries in the configuration files of exported data that is generated by the point-to-point integration.

Symptom

Steps to reproduce the problem:

  1. Upgrade to Rational DOORS version 9.4 or later and a compatible version of Rational Quality Manager version 3.0.1 or later.
  2. Register Rational DOORS to consume and provide OSLC services with Rational Quality Manager.
  3. Log in to Rational DOORS as Administrator and click RQMI and select Migrate.

Note: This migration moves data from the Rational Quality Manager point-to-point integration that was used in Rational DOORS version 9.3 to the OSLC-based integration that is used in Rational DOORS version 9.4 and later and in Rational Quality Manager version 3.0 and later.


Result: The migration validation failure message is displayed. The log file has the error details, as described in the Symptom section above. The migration user interface has a column that lists the host name of the data to be migrated. You should make note of the host name.


Migration validation has failed for some/all views. Please check validation log file for more details.

The detail of the failure is logged in the log file, which can be found in the folder <DOORS_home_directory>/RQMInterface/Migration.

The full error message is as follows:

Either RQM Host/Port rqm.example.ibm.com/9443 is not configured in DOORS DB or incompliant OSLC Version. Migration is supported only for OSLC V2.0 RQM Server. The domain name of root services uri, service provider url and the testplan url in the rqmi configuration file should exactly match. "DomainName.ibm.com" is not equal to "DomainName". Domain names are case sensitive. To update the domain in the RQMi configuration file, Administrator can use the dxl api "updateRQMIConfFile(moduleId, viewId, newDomainName, newPort) or updateAllRQMIConfigFiles(newDomainName, newPort)" Corresponding Module Id {0001d562} and ViewId {0}

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations: IBM","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

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swg21617880