Troubleshooting
Problem
The Robotics Response Time (RRT/T6) agent or Application Management Console (AMC/T3) agent won't automatically restart after they have been configured in MTEMS. RRT / AMC agents fails with error message "KCICF5100E: Unable to start service, see Event Log for information."
Symptom
RRT or AMC is running. After reconfiguring either agent, the MTEMS tries to restart them and fails with
- KCICF5100E: Unable to start service, see Event Log for information.
This technote is only for ITM version 6.2.3 FP2 on Windows platform.
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Historical Number
42152;999;000
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Document Information
Modified date:
17 June 2018
UID
swg21617815