IBM Support

Guardium Patch install fails. Stuck on status “STEP: Setting “java” off”, “STEP: Setting “amei” off” or “STEP: Setting “sqlw” off”.

Troubleshooting


Problem

Installing a new patch does not complete. The status column in the CLI command []“show system patch installed” []shows one of the below and does not change: STEP: Setting “java” off STEP: Setting “amei” off STEP: Setting “sqlw” off

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"9.0;8.2;8.0.1;8.0","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
16 June 2018

UID

swg21616791