Troubleshooting
Problem
Getting alerts when a BP ran successfully on the Sterling B2B Integrator (SI) node. The BP runs successfully, but is run with full persistence and there are a few steps that have status "JMS Queued" and "BP queued" which apparently equate to WF_STATUS 11 and 12. These statuses are apparently being passed to Sterling Control Center (SCC) as "inError true", which in turn causes a return code 8, thus causing alerts to be issued (a rule is set up to alert if return code is not 0).
Symptom
SCC rule is set up to alert if return code is not 0
[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.4;5.2.3;5.2.2;5.2.1;5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
19 June 2026
UID
swg21616485