Troubleshooting
Problem
Errors in the logs when escalations begin to run after a server restart [ERROR] [SR] BMXAA6350E - Object name CRONTASKPARAM in the dictionary was not found for user MAXADMIN. [maximo-ESCALATION.ESCPMZHBCONTCOMNODE] [ERROR] [SR] java.lang.NullPointerException Note this is for a particular Escalation, but can occur for any Cron Task.
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Document Information
Modified date:
15 September 2025
UID
swg21616140