APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1. Make sure you have a Map Manager record configured with Bing Maps and that it's enabled. 2. Go to the Assets application and open any record. 3. Move to the Map tab. 4. Notice the map loads normally. 5. Move back to the tab you were previously. 6. Move to the Map tab again. See the map does not load this second time. RESULTS: Bing Maps does not open a second time. EXPECTED RESULTS: Bing Maps to load as many times as needed. REPORTED IN VERSION: Spatial 7605 + TPAE 7611
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * all users of maximo * **************************************************************** * PROBLEM DESCRIPTION: * * BING MAPS DOES NOT OPEN THE SECOND TIME YOU MOVE TO THE MAP * * TAB * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Added a new validation
Temporary fix
Comments
APAR Information
APAR number
IJ21227
Reported component name
MAXIMO SPATIAL
Reported component ID
5724T3900
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-11-27
Closed date
2020-03-26
Last modified date
2020-03-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SPATIAL
Fixed component ID
5724T3900
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSG2D3","label":"Maximo Spatial Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
26 March 2020