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IJ21227: BING MAPS DOES NOT OPEN THE SECOND TIME YOU MOVE TO THE MAP TAB

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPRODUCE:
    1. Make sure you have a Map Manager record configured with Bing
    Maps and that it's enabled.
    2. Go to the Assets application and open any record.
    3. Move to the Map tab.
    4. Notice the map loads normally.
    5. Move back to the tab you were previously.
    6. Move to the Map tab again.
    
    See the map does not load this second time.
    
    
    RESULTS:
    Bing Maps does not open a second time.
    
    
    EXPECTED RESULTS:
    Bing Maps to load as many times as needed.
    
    
    REPORTED IN VERSION:
    Spatial 7605 + TPAE 7611
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * all users of maximo                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * BING MAPS DOES NOT OPEN THE SECOND TIME YOU MOVE TO THE MAP  *
    * TAB                                                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Added a new validation
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ21227

  • Reported component name

    MAXIMO SPATIAL

  • Reported component ID

    5724T3900

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-11-27

  • Closed date

    2020-03-26

  • Last modified date

    2020-03-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SPATIAL

  • Fixed component ID

    5724T3900

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSG2D3","label":"Maximo Spatial Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
26 March 2020