IJ20953: WORK ORDERS ARE NOT AUTOMATICALLY GENERATED WHEN METER READING IS ENTERED ON PARENT ASSET AND PM IS AGAINST CHILD ASSET

APAR status

• Closed as program error.

Error description

• Problem
  If a child asset that is associated on a preventive maintenance
  record inherits a meter reading from the parent asset a work
  order is not automatically generated.
  
  
  Steps to Reproduce
  
  Go the Asset application
  Create 2 assets make one the parent and one the child
  Click on Meters tab
  Add runhours meter
  Frequency = 200
  Average Calculation Method = ALL
  Reading Type= DELTA
  Accept Rolldown From = Asset
  Associate the same meter for  parent and child asset
  Change status to operating for both
  
  Go to the Preventive Maintenance application
  Create a new PM
  Populate the Asset field = child asset
  Click on the Frequency tab
  Click on the Meter Based Frequency
  Meter field= Runhours
  Frequency = 200
  Uncheck Use Last Work Order's Start Date to Calculate Next Due
  Date? field
  Check Generate Work Order Based on Meter Readings (Do Not
  Estimate)? field
  Check Generate Work Order When Meter Frequency is Reached?
  Change the status to Active
  
  Go to the Asset application filter for the parent asset
  More Actions>Enter meter reading > new reading enter 250
  Go to the child asset > More Actions> Manage Meter Reading
  History you will see inherited meter reading of 250 from the
  parent asset
  
  
  Go to the Preventive Maintenance application
  Filter for the PM created above notice the pm counter is still
  set to 0 a work order was not automatically generated
  
  Go the Asset application
  Filter for the child asset enter a new reading on the child
  asset of 300
  
  Go to the Preventive Maintenance application
  Filter for the PM record
  Notice the PM counter is set to 1
  Click on the Frequency Tab> Meter Based Frequency
  Notice that the Last Work Order Information meter reading and
  Meter reading date fields are populated a work order was
  generated.
  
  
  Results
  
  A work order is generated when the meter reading is entered
  directly on the child asset
  
  
  Expected Results
  
  If the child asset inherits the meter reading from the parent a
  work order should be generated
  
  Reported In Version
  
  Maximo 7.6.0.9
  

Local fix

• no work around
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users who have assets and PMs that use automatic work *
  * order generation when a meter reading is entered.            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Meter-based PMs that are supposed to automatically generate  *
  * a work order when meter frequency is met do not do so for    *
  * PMs on child assets that inherit meter readings from their   *
  * parent assets.                                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Steps to Reproduce
  
  Go the Asset application
  Create 2 assets make one the parent and one the child
  Click on Meters tab
  Add runhours meter
  Frequency = 200
  Average Calculation Method = ALL
  Reading Type= DELTA
  Accept Rolldown From = Asset
  Associate the same meter for  parent and child asset
  Change status to operating for both
  
  Go to the Preventive Maintenance application
  Create a new PM
  Populate the Asset field = child asset
  Click on the Frequency tab
  Click on the Meter Based Frequency
  Meter field= Runhours
  Frequency = 200
  Uncheck Use Last Work Order's Start Date to Calculate Next Due
  Date? field
  Check Generate Work Order Based on Meter Readings (Do Not
  Estimate)? field
  Check Generate Work Order When Meter Frequency is Reached?
  Change the status to Active
  
  Go to the Asset application filter for the parent asset
  More Actions>Enter meter reading > new reading enter 250
  Go to the child asset > More Actions> Manage Meter Reading
  History you will see inherited meter reading of 250 from the
  parent asset
  
  
  Go to the Preventive Maintenance application
  Filter for the PM created above notice the pm counter is still
  set to 0 a work order was not automatically generated
  
  Go the Asset application
  Filter for the child asset enter a new reading on the child
  asset of 300
  
  Go to the Preventive Maintenance application
  Filter for the PM record
  Notice the PM counter is set to 1
  Click on the Frequency Tab> Meter Based Frequency
  Notice that the Last Work Order Information meter reading and
  Meter reading date fields are populated a work order was
  generated.
  
  
  Results
  
  A work order is generated when the meter reading is entered
  directly on the child asset
  
  
  Expected Results
  
  If the child asset inherits the meter reading from the parent a
  work order should be generated
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	| release\fix pack\interim fix for Release 7.6.1.2
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ASSETS

• Fixed component ID

  5724R46AS

Applicable component levels