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Delivery Failing with C:D Transport Error sending a binary zipped file via Sterling Filegateway and Sterling Integrator cdinterop cdjava log post messageId JCPR017I.

Troubleshooting


Problem

Customer trying to transmit a zipped file via C:D using the Connect:Direct Server Adapter built into Sterling Integrator (SFG). This is the first large binary file they have tried (3.6 GB). They have had no problems transmitting ASCII files up to 7 GB through this same connection. The CopyTo BP "Status Report" for the failed step states: Name: FileGatewaySendMessage Instance ID:1347012 Service Name: Connect:Direct Server CopyTo Service ERROR CDServerCopyToService - Caught exception of type [com.sterlingcommerce.woodstock.cdinterop.server.CDInteropRemoteNodeException], with message [XSMG622I].

Symptom

In the Sterling Integrator cdjava.cdinter.log (Connect:Direct Server Adapter Protocol Layer log) posted messageId JCPR017I after it appears to have sent multiple 32768 bytes/blocks of data.

[DEBUG 000000000000 GLOBAL_SCOPE CDServer.copyTo() - Finished copying the file to Remote Connect:Direct and details of response from Copy Execution : process 17 processName B1752614 CTRC messageId JCPR017I returnCode 8

Also just after FM72, it specifies text mode is set:

Entered CdCopier.bldNodeDefaults()::03| | | | defaultSysopts: datatype(text) strip.blanks(no) xlate(no)

.
And looking at FM71 (it follows FM72) it also specifies text mode is set...

)datatype(tex*
00000250 74292073 74726970 2E626C61 6E6B7328 *t) strip.blanks(*
00000260 6E6F2920 786C6174 65286E6F 29000000 *no) xlate(no)...*
.
*** Next, just after the FM71 is error JCPS014I, due to this zipped file
is sent in text mode, and not sent in binary mode which is required to send a zipped file:
.
ALL 000000000000 GLOBAL_SCOPE ING_DE_CDSERVER_ADAPTER_node1P003949823976L135 Aug 21, 2012 6:14:19 PM: 04| | | | | EXCEPTION: CdPnIOException: getNextLine(): Source > dest
record length.
ALL 000000000000 GLOBAL_SCOPE ING_DE_CDSERVER_ADAPTER_node1P003949823976L135 Aug 21, 2012 6:14:19 PM:04| | | | | EXCEPTION:MSGID=JCPS014I,RC=8,FDBK=1,CLMTHNAME=CdCopier.sendData,
CDTXT="A line of text was read from the source file that is longer than the destination file can accept.
Please change the destination file attributes to accept a longer line of text. If you need help in doing this consult your Connect:Direct administrator.",

[{"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
18 May 2020

UID

swg21615094

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