APAR status
Closed as program error.
Error description
PROBLEM: Unable to create a new application from Application Designer, the mouse freezes with a busy state when click Viewport. This issue occurs the first time you go to Application Designer application to create a new application. STEPS TO REPLICATE: a. Go to Application Designer application and click "New Application Definition" button to open the box. b. Set the below data in the fields: Application = TESTWO Description = Test WO Main Object = WORKORDER Key Attribute = WONUM Module Name = WO c. When click the "Viewport" field, the mouse is freezing with a busy state (spinning). d. If you refresh the screen or click the "Go back one page" several times to get out of Application Designer application. Then go back to the Application Designer application, you can set the value in the "Viewport" field and create new application. EXPECTED RESULTS: The mouse should not freeze with a busy state the first time you try to create a new application in Application Designer application. REPORTED IN VERSION: IBM Maximo Asset Management 7.6.1.1 LOCAL FIX: none
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Everyplace/mobile * **************************************************************** * PROBLEM DESCRIPTION: * * CANNOT CREATE NEW APPLICATION USING APPLICATION DESIGNER * * APPLICATION * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in response.jsp and library.js
Temporary fix
Comments
APAR Information
APAR number
IJ18724
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-08-29
Closed date
2020-07-06
Last modified date
2020-07-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
07 July 2020