IJ17396: THE INBOX ASSIGNMENT DOES NOT WRAP THE DESCRIPTION PROPERLY.

APAR status

• Closed as program error.

Error description

• PROBLEM:
  The Inbox Assignment does not wrap the description properly.
  The text is wrapping in a not predictive manner.
  
  PERFORMANCE ISSUE: No.
  
  STEPS TO REPRODUCE:
  1. Set system property webclient.portletwraplength to 70.
  2. Create a start center which fits to screen size (no need for
  scrolling).
  3. Add the inbox to the Start Center with columns Description,
  Due Date, Start Date, Application, Assigned Person Code
  4. Create a workflow on SR object with two assignment nodes for
  the current user.
  Description on task node
  :TICKETID-( :REPORTEDBYID )- :DESCRIPTION
  5. Route workflow on Change records to display inbox
  assignments.
  6. There is an issue with word wrapping
  Both the browser and extra line break are wrapping the
  description.
  Note on wider start centers which require scrolling, the text
  is wrapped correctly to 70.
  If the system property webclient.portletwraplength is changed
  to 0, the inbox description width is very wide and requires
  scrolling to read.
  
  CURRENT ERRONEOUS RESULT:
  The Inbox Assignment does not wrap the description properly.
  
  EXPECTED RESULT:
  The Inbox Assignment should wrap the description properly.
  
  ENVIRONMENT (SYSTEM INFO):
  TPAE 7.6.1.0-IFIX20190523-0748 Build 20180718-1141
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * N/A                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * THE INBOX ASSIGNMENT DOES NOT WRAP THE DESCRIPTION PROPERLY. *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed in portlet jsps and css
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels