IBM Support

IJ17390: PROBLEM WITH TEXT SIZE IN LONGDESC FIELD IN I.E 11 AND EDGE 44.17763.1.0

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APAR status

  • Closed as program error.

Error description

  • =========
    Problem with text size in longdesc field in I.E 11 and Edge
    44.17763.1.0
    
    Problem details
    ================
    There seems to be some kind of anomaly with text size in
    details field.
    Text size is different if you compare summary field to the
    details field
    
    Application
    =============
    SR - RTE
    
    SME Action Taken
    ================
    SME reproduced in 7.6.1.0-IFIX20190506-151
    
    Steps to reproduce
    ===================
    
    1. Go to SR
    2. Create a new record --> Enter Maximo Test in Summary field
    3. Enter again "Maximo Test" in details field
    
    RESULTS / PROBLEM
    ==================
    You will notice the text size is different if you compare
    summary field to the details field.
    
    This used to work fine in TPAE 7.6.0.9
    
    Expected Results
    ================
    Text size should be the same.
    
    Product Version
    ===============
    Tivoli's process automation engine 7.6.1.0
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * iot18 skin                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * PROBLEM WITH TEXT SIZE IN LONGDESC FIELD IN I.E 11 AND EDGE  *
    * 44.17763.1.0                                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed by adding font css into an new RTE-specific css file
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17390

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-03

  • Closed date

    2019-07-18

  • Last modified date

    2019-07-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Edition":""}]

Document Information

Modified date:
18 July 2019