IJ17226: WORKFLOW TASK DESCRIPTION ASSIGNMENT BINDING PROBLEM FOR ASSIGNEE RELATIONSHIP, DISPLAYS ":PERSONID" INSTEAD OF ACTUAL ID

APAR status

• Closed as program error.

Error description

• Summary:
  Maximo 7.6.1.0 and Control Desk 7.6.1 Workflow Task Description
  assignment binding problem for Assignee Relationship, eg.
  Displays ":personid" instead of actual person id.
  
  Problem Description:
  Maximo 7.6.1.0 and Control Desk 7.6.1 Workflow Task Description
  assignment binding problem for Assignee Relationship, eg.
  Displays ":personid" instead of actual person id.
  The error is occurring specifically because of Maximo APAR
  IJ02952. The substitution of bind variables in DESCRIPTION only
  occurs if there is a roleid. However, if task node doesn't have
  a roleid, and instead it has an assignee relationship, it never
  substitutes the workflow variables.
  
  STEPS TO REPRODUCE:
  Failed on an out-of-box Control Desk workflow with a task that
  has an Assignee Relationship.
  a) Duplicate workflow 'PMCHGFIXD1' to 'PMTSTFIXD1'
  b) For Task "@AUTH", edit task properties. (Note: This task has
  an Assignee Relationship, instead of a roleid.)
  c) Add ":personid" to Task Description (eg. Assignee
  Relationship = PMCHGOTHERAPPROVERS.PMCHGOTHERAPPROVERSAPPROVER)
  - Replace: "Approve or Reject Change :wonum
  (:&owner&.description)"
  - With: "Approve or Reject Change :wonum - (:personid)
  (:&owner&.description)"
  d) Enable & Activate new test workflow.
  e) Create new Change. Do not start workflow yet.
  f) Goto Authorization tab. Add new row:
  - Approver: MAXADMIN (Also, add description "test other
  approver")
  g) Save
  h) Route Workflow = PMTSTFIXD1 (the duplicate test workflow with
  ':personid')
  i) Complete assignment(s) until you reach the '@AUTH' task.
  j) Observe workflow inbox assignment.
  k) PROBLEM: Assignment result: "Approve or Reject Change 1028 -
  (:personid) (:&owner&.description)"
  - Note: Fails for added ':personid', but also failed for
  original '(:&owner&.description)'.
  l) EXPECTED: Assignment result: "Approve or Reject Change 1028 -
  (MAXADMIN) (test other approver)"
  
  RESULTS:
  Assignment result: "Approve or Reject Change 1028 - (:personid)
  (:&owner&.description)"
  
  EXPECTED RESULTS:
  Assignment result: "Approve or Reject Change 1028 - (MAXADMIN)
  (test other approver)"
  
  REPORTED IN VERSION:
  Maximo Asset Management 7.6.1.0 (and Control Desk 7.6.1 )
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users on 7.6.1 and 7.6.1.1 who use Assignee           *
  * Relationships and Task Description bind variables needing to *
  * be resolved from related MBOs on task nodes.                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Maximo 7.6.1.0 and Control Desk 7.6.1 Workflow Task          *
  * Description assignment binding problem for Assignee          *
  * Relationship: ":personid" appears in assignment's            *
  * description in the Start Center instead of the actual person *
  * id.                                                          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Maximo 7.6.1 and 7.6.1.1 Workflow Task Description assignment
  binding problem for Assignee Relationship, eg. Displays
  ":personid" instead of actual person id.
  The error is occurring specifically because of Maximo APAR
  IJ02952. The substitution of bind variables in DESCRIPTION only
  occurs if there is a roleid. However, if task node doesn't have
  a roleid, and instead it has an assignee relationship, it never
  substitutes the workflow variables.
  
  STEPS TO REPRODUCE:
  Failed on an out-of-box Control Desk workflow with a task that
  has an Assignee Relationship, but also occurs in core without
  Control Desk.
  a) Duplicate workflow 'PMCHGFIXD1' to 'PMTSTFIXD1'
  b) For Task "@AUTH", edit task properties. (Note: This task has
  an Assignee Relationship, instead of a roleid.)
  c) Add ":personid" to Task Description (eg. Assignee
  Relationship = PMCHGOTHERAPPROVERS.PMCHGOTHERAPPROVERSAPPROVER)
  - Replace: "Approve or Reject Change :wonum
  (:&owner&.description)"
  - With: "Approve or Reject Change :wonum - (:personid)
  (:&owner&.description)"
  d) Enable & Activate new test workflow.
  e) Create new Change. Do not start workflow yet.
  f) Goto Authorization tab. Add new row:
  - Approver: MAXADMIN (Also, add description "test other
  approver")
  g) Save
  h) Route Workflow = PMTSTFIXD1 (the duplicate test workflow with
  ':personid')
  i) Complete assignment(s) until you reach the '@AUTH' task.
  j) Observe workflow inbox assignment.
  k) PROBLEM: Assignment result: "Approve or Reject Change 1028 -
  (:personid) (:&owner&.description)"
  - Note: Fails for added ':personid', but also failed for
  original '(:&owner&.description)'.
  l) EXPECTED: Assignment result: "Approve or Reject Change 1028 -
  (MAXADMIN) (test other approver)"
  
  RESULTS:
  Assignment result: "Approve or Reject Change 1028 - (:personid)
  (:&owner&.description)"
  
  EXPECTED RESULTS:
  Assignment result: "Approve or Reject Change 1028 - (MAXADMIN)
  (test other approver)"
  
  REPORTED IN VERSION:
  Maximo Asset Management 7.6.1 and 7.6.1.1
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.6.1.2
  
  The fix for this APAR backs out the fix for IJ02952. The problem
  described by APAR IJ02952 ultimately is not a bug and does not
  require a code change. Refer to the following Tech Note re: the
  workflow configuration modification necessary to address the
  behavior described in IJ02952.
  
  https://www.ibm.com/support/pages/node/5694243
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels