IJ17104: THE SEARCH ICON IN SERVICE REQUEST IS LARGER THAN THE SAVE AND PRINT ICONS

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION
  With regards to the issue reported where the Search icon in
  Service Request is disproportionately large in IE browser
  compared to the New Record, Save, Print etc icons.
  
  LAB Environment
  Issue reproduced in both these versions
  TPAE 7.6.1.1
  TPAE 7.6.1.0
  
  REPRODUCTION STEPS
  IE Browser
  Service Desk -> Service Requests
  
  UNEXPECTED BEHAVIOR
  The search icon is much larger than those for New SR, Save,
  print, etc.
  
  EXPECTED BEHAVIOR
  Icon the same size as the others, like it happens in Firefox
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IE 11 users                                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * THE SEARCH ICON IN SERVICE REQUEST IS LARGER THAN THE SAVE   *
  * ANDPRINT ICONS                                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed in maximo.css
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels