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IJ17104: THE SEARCH ICON IN SERVICE REQUEST IS LARGER THAN THE SAVE AND PRINT ICONS

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION
    With regards to the issue reported where the Search icon in
    Service Request is disproportionately large in IE browser
    compared to the New Record, Save, Print etc icons.
    
    LAB Environment
    Issue reproduced in both these versions
    TPAE 7.6.1.1
    TPAE 7.6.1.0
    
    REPRODUCTION STEPS
    IE Browser
    Service Desk -> Service Requests
    
    UNEXPECTED BEHAVIOR
    The search icon is much larger than those for New SR, Save,
    print, etc.
    
    EXPECTED BEHAVIOR
    Icon the same size as the others, like it happens in Firefox
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IE 11 users                                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * THE SEARCH ICON IN SERVICE REQUEST IS LARGER THAN THE SAVE   *
    * ANDPRINT ICONS                                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed in maximo.css
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17104

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-21

  • Closed date

    2019-08-05

  • Last modified date

    2019-08-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Edition":""}]

Document Information

Modified date:
05 August 2019