IBM Support

IJ15985: UNABLE TO DELETE ADDRESS FROM ORGANIZATION IF THE SAME ADDRESS CODE EXIST IN ANOTHER ORGANIZATION

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APAR status

  • Closed as program error.

Error description

  • An address with the same code as another address from a
    different organization, cannot be deleted. The query that
    validates this against the database doesn't contain the ORGID
    value. Following error will be displayed:
    
    BMXAA3910E - Cannot delete address codes that are referenced on
    POs and PR
    
    
    STEPS TO REPRODUCE:
    
    1. Go to Administration-Organizations
    2. Bring up EAGLENA
    3. In the Address tab, check that LAREDO address is present
    4. Go back to Administration tab
    5. Bring up EAGLESA
    6. Move to the Address tab
    7. Add new row: LAREDO and Save
    8. Go to Default Information
    9. Change Default Insert Site to CHILEHDQ (site from EAGLESA
    org)
    10.Go to Purchasing-Purchase Requisition
    11.New PR TEST
    12.Choose any address and Save
    13.Go to Administration-Organizations
    14.Bring up EAGLESA
    15.In the Address tab, try to delete LAREDO
    
    
    RESULTS:
    
    Message will be displayed:
    BMXAA3910E - Cannot delete address codes that are referenced on
    POs and PR
    Expected result: address should be deleted
    
    
    REPORTED IN VERSION:
    
    Tivoli's process automation engine 7.6.0.8
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * An address with the same code as another address in a        *
    * different organization cannot be deleted. The following      *
    * error is displayed:  BMXAA3910E - Cannot delete address      *
    * codes that are referenced on POs and PR.                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    STEPS TO REPRODUCE:
    1. Go to Administration-Organizations
    2. Bring up EAGLENA
    3. In the Address tab, check that LAREDO address is present
    4. Go back to Administration tab
    5. Bring up EAGLESA
    6. Move to the Address tab
    7. Add new row: LAREDO and Save
    8. Go to Default Information
    9. Change Default Insert Site to CHILEHDQ (site from EAGLESA
    org)
    10.Go to Purchasing-Purchase Requisition
    11.New PR TEST
    12.Choose any address and Save
    13.Go to Administration-Organizations
    14.Bring up EAGLESA
    15.In the Address tab, try to delete LAREDO
    
    
    RESULTS:
    Message will be displayed:
    BMXAA3910E - Cannot delete address codes that are referenced on
    POs and PR
    Expected result: address should be deleted.
    
    The query that validates this against the database should
    consider the ORGID on the PR, PO, and BILLTOSHIPTO.
    
    
    REPORTED IN VERSION:
    
    Tivoli's process automation engine 7.6.0.8
    

Problem conclusion

  • The fix for this APAR is included in the following package:
                          | Release 7.6.1.2 of Base Services.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ15985

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-08

  • Closed date

    2019-05-29

  • Last modified date

    2019-05-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
29 May 2019