IJ15842: MAC OSX ENTRIES CAUSE BFI HARDWARE CSV EXPORT TO FAIL

APAR status

• Closed as program error.

Error description

• there's a regression introduced in the 9.2.15.0. Exporting
  computers report to CSV when there are visible hardware
  inventory columns and the Mac OS X endpoint is in the results
  crashes the CSV creation.
  ----------------------------------------------------------------
  From Case TS002110840
  --------------------------------------------------------
  [5/2/19 12:50:22:523 UTC] 0001aa47
  com.ibm.ws.webcontainer.webapp                              I
  SRVE0292I: Servlet Message - [tema]:.[DEBUG] CSVFormatter:
  "SAM__processors_by_computer_type_formatter", nil,
  {"precision"=>1, "strip_insignificant_zeros"=>true,
  "default_formatter"=>"DSS.nullable_number_formatter",
  "rowData"=>#<ComputerDimension @values={:id=>64,
  :name=>"nc044023", :last_seen=>2019-05-02 12:29:49 UTC,
  :os=>"Mac OS X 10.11.6", :ip_address=>"9.156.44.23\n"}>}
  [5/2/19 12:50:22:585 UTC] 0001aa47
  com.ibm.ws.webcontainer.webapp                              I
  SRVE0292I: Servlet Message - [tema]:.ERROR: couldn't handle
  exception org.jruby.exceptions.RaiseException: (NoMethodError)
  undefined method Ácomputer_type' for nil:NilClass : response is
  committed
  issue may be encountered not only when exporting the computer's
  Hardware Inventory data to CSV of the MAC OSX endpoint but also
  data from the endpoints marked as deleted.
  ----------------------------------------------------------------
  --------------------------------------------------------
  

Local fix

Problem summary

• ****************************************************************
  
  * ERROR DESCRIPTION:
  *
  * there's a regression introduced in the 9.2.15.0. Exporting
  *
  * computers report to CSV when there are visible hardware
  *
  * inventory columns and the Mac OS X endpoint is in the results
  *
  * crashes the CSV creation.
  *
  *
  *
  * --------------------------------------------------------------
  *
  * From Case TS002110840
  *
  * --------------------------------------------------------
  *
  *
  *
  * Ý5/2/19 12:50:22:523 UTC¨ 0001aa47
  *
  * com.ibm.ws.webcontainer.webapp                              I
  *
  * SRVE0292I: Servlet Message - Ýtema¨:.ÝDEBUG¨ CSVFormatter:
  *
  * "SAM__processors_by_computer_type_formatter", nil,
  *
  * {"precision"=>1, "strip_insignificant_zeros"=>true,
  *
  * "default_formatter"=>"DSS.nullable_number_formatter",
  *
  * "rowData"=>#<ComputerDimension @values={:id=>64,
  *
  * :name=>"nc044023", :last_seen=>2019-05-02 12:29:49 UTC,
  *
  * :os=>"Mac OS X 10.11.6", :ip_address=>"9.156.44.23\n"}>}
  *
  *
  *
  *
  *
  *
  *
  * Ý5/2/19 12:50:22:585 UTC¨ 0001aa47
  *
  * com.ibm.ws.webcontainer.webapp                              I
  *
  * SRVE0292I: Servlet Message - Ýtema¨:.ERROR: couldn't handle
  *
  * exception org.jruby.exceptions.RaiseException: (NoMethodError)
  *
  * undefined method ´computer_type' for nil:NilClass : response i
  *
  * committed
  *
  *
  *
  * --------------------------------------------------------------
  *
  * --------------------------------------------------------
  *
  * **************************************************************
  *
  * EXPECTED RESULTS:
  * The issue does not occure.
  ****************************************************************
  * RECOMMENDATION: Apply appropriate update when available.
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
   | Update | BFI 9.2.16
   | Update | ILMT 9.2.16
  ****************************************************************
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  IEM SW USE ANL

• Fixed component ID

  5725F57MT

Applicable component levels