IJ15286: INSPECTION FORM STAYS IN PROGRESS IF DUPLICATES WERE CREATED FROM ONE MEASUREMENT

APAR status

• Closed as program error.

Error description

• Inspection Form stays as In Progress if duplicates were created
  from one measurement.
  Steps to reproduce:
  1. Go to Assets application and create a new Asset: 1000 -
  Description: Asset measurement
  2. Save and change the status to OPERATING
  3. Go to Meters tab and enter a meter: RUNHOURS , Type
  CONTINUOUS, Unit of Measure: HOURS
  4. Save the Asset
  5. Go to Manage Inspections Forms
  6. Create a new form via Create Form button
  7. Name the new form, Description: Inspection 1
  8. Add questions via Response field on the right: choose Meter
  Readings option:  Run Hours (RUNHOURS), Required?: No
  9. In the form, use the duplicate option to create enter forms
  for 1 measurement: A, A (Copy), A (Copy 2)
  10. Save the form and activate it, Inspection form number 1002
  11. Go to Work Order Tracking application and create a WO: 1293
  and associate the Asset created above: 1000
  12. In Job details section, associate Inspection Form 1002
  created above
  13. Inspection Result should also be automatically be filled
  in, if not, set the status of the WO to INPRG before entering
  Inspection Form 1002 and the Inspection Result field should
  also be filled in: 1005
  14. Go to More actions > Enter Inspections Results
  15. Conduct an Inspection window should open where the
  duplicate forms should appear: A, A (Copy), A (Copy 2)
  16. Enter any values and click on Complete
  17. Save and exit and you are returned to Inspections. Check
  the Completed Inspections, the Inspection does not show there.
  Check the In Progress Inspections, the Inspection is still In
  progress.
  Expected Results:
  The Inspection should show as Completed.
  Reported in version:
  Tivoli's process automation engine 7.6.1.0
  IBM Maximo Asset Management Work Centers 7.6.0.4
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Error states: "BMXAA8229W - Record ASSETMETER: Asset=yyy     *
  * Meter=zzz Site=oooo Linear Specification Id=9999 has been    *
  * updated by another user".                                    *
  * ASSETMETER records from meter readings were not being        *
  * persisted in database preventing user from completing the    *
  * Inspection Result.                                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Conditions created and code improvement, in order handle data
  persistence properly and avoid data collision.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels