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CRJAZ1578E & CRJAZ1341E errors when trying to add Rational DOORS as a Rational Design Manager Friend

Troubleshooting


Problem

Attempts to add IBM Rational DOORS as a Friend in a Jazz based tool such as IBM Rational Design Manager, IBM Rational Quality Manager or IBM Rational Team Concert results in CRJAZ1578E and CRJAZ1341E errors.

Symptom

The following errors are displayed and a friendship cannot be created.

An error occurred while requesting an OAuth consumer key from server "http ://clm:8080/dwa/public/rootservices". ID CRJAZ1578E

The remote server responded to the request to generate a provisional OAuth consumer key with a HTTP status code 400 error. ID CRJAZ1341E

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations: IBM","Platform":[{"code":"PF033","label":"Windows"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"9.3;9.4;9.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21613729