IJ11412: "CHOOSE FILE" BUTTON GREYED OUT IN ADD/UPDATE IMAGE DIALOG

APAR status

• Closed as program error.

Error description

• ABSTRACT:
  
  "Choose file" button greyed out in Add/Update Image dialog
  
  
  PROBLEM DESCRIPTION:
  
  Unable to choose a file when adding/updating an image via the
  Add/Update Image dialog, as the Choose File button is greyed
  out.
  
  
  STEPS TO REPRODUCE:
  
  1. Go to any applications where you can add an image to a
  record, e.g. Assets application
  
  2. Create a new record: TEST
  
  3. Go to the left hand side menu and scroll the More Actions
  section to the Add/Update Image option.
  
  4. Click on it and browse for a new image file to add. This
  works as expected.
  
  5. Go back to Add/Update Image option and delete the image added
  in step 4. This work as intended.
  
  6. Try again to add a new file via the "Choose file" button, but
  this is greyed out and not clickable. The button is translated
  in Turkish.
  
  7. Click the Ok button, the popup refreshes and the button gets
  enabled but then the popup window gets closed
  
  
  EXPECTED RESULTS:
  
  To be able to choose a file to add/update.
  
  
  REPORTED IN VERSION
  
  Tivoli's process automation engine 7.6.0.8
  
  
  LOCAL FIX:
  
  None
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * N/A                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * "CHOOSE FILE" BUTTON GREYED OUT IN ADD/UPDATE IMAGE DIALOG   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed in uploadfile.jsp
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels