APAR status
Closed as program error.
Error description
In Maximo 7.6.1, when using Third Party application that uses RMI to connect to Maximo, the below error is observed ######################################################## Error when using Third party application (ex: SAP Work Manager for Maximo 8.1) ######################################################## 11:57:37.339 [Agentry Runtime Worker 139719172183808 Thread] ERROR maximo.tokenlic - Token License: Failed while checking-out license java.lang.NullPointerException: while trying to invoke the method psdi.server.MaxPropCache.getProperty(java.lang.String) of a null object returned from psdi.server.MXServer.getFromMaximoCache(java.lang.String) at psdi.server.MXServer.getProperty(MXServer.java:4807) ~[businessobjects.jar:?] at psdi.app.tokenlic.TokenLicenseUtil.loginUser(TokenLicenseUtil.ja va:179) [businessobjects.jar:?] at psdi.util.RMISession.connect(RMISession.java:77) [businessobjects.jar:?] at com.syclo.maximomobile.ldap.WebSphereThinClient.launch(WebSphere ThinClient.java:85) [S4MxWM-8.1.0.0.jar:?] at com.syclo.maximomobile.MXSessionFactory.getMXSession(MXSessionFa ctory.java:49) [S4MxWM-8.1.0.0.jar:?] at com.syclo.maximomobile.User.doAppServerAuthentication(User.java: 336) [S4MxWM-8.1.0.0.jar:?] at com.syclo.maximomobile.User.initMxSession(User.java:275) [S4MxWM-8.1.0.0.jar:?] at com.syclo.maximomobile.workmanager.User.initMxSession(User.java: 59) [S4MxWM-8.1.0.0.jar:?] at com.syclo.maximomobile.Server.login(Server.java:149) [S4MxWM-8.1.0.0.jar:?] User::initMxSession::system#tokennotconfigured Server::login:: for pxpradha caught AgentryException logging in user pxpradha - system#tokennotconfigured ######################################################## System Information: ######################################################## App Server IBM WebSphere Application Server 9.0.0.8 Tivoli's process automation engine 7.6.1.0 Build 20180718-1141 DB Build V7610-83IBM IBM TPAE Integration Framework 7.6.1.0 Build 20180717-1722 DB Build V7610-02
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * User who connect using RMI * **************************************************************** * PROBLEM DESCRIPTION: * * Connection fails while connecting to maximo using RMI. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: |relase\fix pack | Release 7.6.1.2
Temporary fix
Comments
APAR Information
APAR number
IJ10151
Reported component name
INTEGRATION
Reported component ID
5724R46I1
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-10-05
Closed date
2019-08-29
Last modified date
2019-08-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
INTEGRATION
Fixed component ID
5724R46I1
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
29 August 2019