IJ08550: SAVING CARDS WITH NEGATIVE REGULAR HOURS WITH SAME START AND END DATE/TIME MAKES THE REGULAR HOURS TO ZERO ON UI AFTER SAV

APAR status

• Closed as program error.

Error description

• [Work Supervision] - Saving new or existing cards with negative
  regular hours with same start and end date/time makes the
  regular hours to zero on UI after saving
  Make sure that auto approve is not set for labor transactions.
  Supervisor has to approve labor transactions manually.
  
  1. Login as Superisor.
  2. Create a work order, approve and assign to technician.
  3. Create a new labor transaction with negative regular hours
  and with same start and end date/time (enter both date and
  time) which is in unapproved status.
  4. Check the data on the card after saving.
  
  Expected: Negative regular hours and same start and end
  date/time should be displayed after saving the card.
  Actual: Zero is displayed in Regular hours field instead of
  negative hours.
  
  It is UI issue only as data is saved correctly in database.
  Even the line cost is calculated and displayed correctly.
  
  Identified on maximox-12 lightning build.
  
  Problem - As stated above when saving -ve regular hours for an
  existing card and it showing 0.
  
  Root Cause - The regular hours showing as
  regular_hours_localized value
  
  Remedy - shown the regular_hours instead of
  regular_hours_localized
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * SAVING CARDS WITH NEGATIVE REGULAR HOURS WITH SAME START AND *
  * END DATE/TIME MAKES THE REGULAR HOURS TO ZERO ON UI AFTER    *
  * SAVE                                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  |release\fix pack| Interim Fix for Release 7.6.1.1 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels

• R761 PSY

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