IV00636: SELF SERVICE SEARCH SOLUTION SHOWS ALL SOLUTIONS IF RESET BUTTONIS CLICKED

APAR status

• Closed as program error.

Error description

• Self service search solution shows all solutions if reset button
  is clicked
  
  Self service search solution shows
   all solutions if reset button is
   clicked. Draft as well as Active ones.
   Create 2 solutions, one in Draft
   and another one in Active state.
   Allow self service access for one
   and don't check self service access for the other one.
   Go to -> Self Service -> Search
   Solutions. Click on the "reset"
   button. All self service solutions
   are displayed even the solutions
   that are not self service accessible.
  
  Selfservice users should only see those Solutions which they can
  really
  use ! (meaning those which are active and have the correct
  access rights
  for the active user).
  
  This is duplicate of issue #08-15400(with no APAR number).
  Only creating this new APAR for hotfix request purposes.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: 0824002 - kubus IT GbR                       *
  ****************************************************************
  * PROBLEM DESCRIPTION: Self service search solution shows all  *
  *                      solutions if reset button               *
  *                                                              *
  *                      is clicked                              *
  *                                                              *
  *                      Self service search solution shows      *
  *                                                              *
  *                      all solutions if reset button is        *
  *                                                              *
  *                      clicked. Draft as well as Active ones.  *
  *                                                              *
  *                      Create 2 solutions, one in Draft        *
  *                                                              *
  *                      and another one in Active state.        *
  *                                                              *
  *                      Allow self service access for one       *
  *                                                              *
  *                      and don't check self service access for *
  *                      the other one.                          *
  *                                                              *
  *                      Go to -> Self Service -> Search         *
  *                                                              *
  *                      Solutions. Click on the "reset"         *
  *                                                              *
  *                      button. All self service solutions      *
  *                                                              *
  *                      are displayed even the solutions        *
  *                                                              *
  *                      that are not self service accessible.   *
  *                                                              *
  *                      Selfservice users should only see those *
  *                      Solutions which they can                *
  *                                                              *
  *                      really                                  *
  *                                                              *
  *                      use ! (meaning those which are active   *
  *                      and have the correct                    *
  *                                                              *
  *                      access rights                           *
  *                                                              *
  *                      for the active user).                   *
  *                                                              *
  *                      This is duplicate of issue              *
  *                      #08-15400(with no APAR number).         *
  *                                                              *
  *                      Only creating this new APAR for hotfix  *
  *                      request purposes.                       *
  *                                                              *
  *                      LOCAL FIX:                              *
  *                                                              *
  *                      n/a                                     *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  ****************************************************************
  SELF SERVICE SEARCH SOLUTION SHOWS ALL SOLUTIONS IF RESET
  BUTTON  IS CLICKED
  

Problem conclusion

• The issue reported was fixed in 09-17473 issue found was
  inserted a=in the log.
  
  and the fix was change the initial query made by search
  solution to hide INATIVES.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  ADMINISTRATION

• Fixed component ID

  5724R46A1

Applicable component levels

• R711 PSY

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