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Error opening Cognos Connection: HTTP Error 500.19 - Internal Server Error

Troubleshooting


Problem

The following error occurs when opening Cognos Connection. Furthermore, opening Contributor Administration Console will error as well.

Symptom

ERROR:
HTTP Error 500.19 - Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid.
Detailed Error InformationModule IIS Web Core Notification BeginRequest Handler Not yet determined
Error Code 0x8007052e
Config Error Can not log on locally to C:\Program Files\IBM\cognos\c10\webcontent\ as user DOMAIN\USERNAME with virtual directory password

[{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21612038