IBM Support

Users unable to login to FileNet WorkplaceXT or FileNet Enterprise Manager

Troubleshooting


Problem

Unable to login to FileNET WorkplaceXT (WPXT) or FileNET Enterprise Manager (FEM)

Symptom

Cannot login to FileNET WorkplaceXT or FEM.

Error: the user is not authenticated.

[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Workplace XT","Platform":[{"code":"PF016","label":"Linux"}],"Version":"5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21611712