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Could not find factory error after redeploying FileNet WorkplaceXT

Troubleshooting


Problem

After redepolying WorkplaceXT you see the following error stack: java.lang.IllegalStateException: Application was not properly initialized at startup, could not find Factory: javax.faces.context.FacesContextFactory.

Symptom

At logon and every time you attempt to navigate within WorkplaceXT, the follow errors are thrown in the browser, and show up in the WebSphere SystemOut.log:

Error Message: javax.servlet.ServletException: SRVE0207E: Uncaught
initialization exception created by servlet
Error Code: 500
Target Servlet: faces
Error Stack:
java.lang.IllegalStateException: Application was not properly
initialized at startup, could not find Factory: javax.faces.context.
FacesContextFactory
at javax.faces.FactoryFinder.getFactory(FactoryFinder.java:270)
at javax.faces.webapp.FacesServlet.init(FacesServlet.java:164)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.init
(ServletWrapper.java:358)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.init
(ServletWrapperImpl.java:169)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest
(ServletWrapper.java:739)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest
(ServletWrapper.java:502)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest
(ServletWrapperImpl.java:179)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:
3935)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.
java:276)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.
java:931)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest
(WSWebContainer.java:1583)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready
(WCChannelLink.java:186)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.
handleDiscrimination(HttpInboundLink.java:452)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.
handleNewRequest(HttpInboundLink.java:511)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.
processRequest(HttpInboundLink.java:305)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready
(HttpInboundLink.java:276)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.
sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.
complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.
futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback
(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions
(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop
(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)

[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Workplace XT","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"1.1.5;1.1.4","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSNW2F","label":"FileNet P8 Platform"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Content Engine","Platform":[{"code":"","label":""}],"Version":"5.1;5.0;4.5;4.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21611650

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