IBM Support

IT29997: 8.1.8.000 SERVER CAN CRASH OR REPORT ANR2013E IF A 8.1.7 VIRTUAL ENVIRONMENTS DATAMOVER NODE SENDS A ANE4133I CLIENT EVENT.

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APAR status

  • Closed as program error.

Error description

  • 8.1.8.000 server can crash or report ANR2013E if a 8.1.7
    Spectrum Protect for Virtual Environments datamover node sends a
    ANE4133I client event.
    
    
    If a 8.1.7 data mover node sends client event ANE4133I to
    8.1.8.000 server,
    there are 2 symptoms that can occur
    
    1. Server can crash after reporting in activity log:
    
    xx/xx/xxxx xx:xx:xx              (Session: 123456,
    Node: DATA_MOVER_NODE_NAME) Total number of virtual
    machines with no changed data : 0
    (SESSION: 123456)
    
    Notice that between "date/time" and "(Session:"  the ANE4133I
    is not being reported.
    
    Stack from a core may look like the following:  (example if from
    getcoreinfo.txt on Linux)
    
    #0 0x0000000010f6760c in FormatTableTitle
    (fmtAnchor=0x3ff3d8f1e4f0, buffer=0x3ff3d8f1d590
    "\002\005\020\065\002\001") at dsadmfmt.c:1380
    #1 0x00000000100e8204 in AdmActivityLogThread
    (notused=<optimized out>) at admactlg.c:3609
    #2 0x000000001106cb70 in StartThread (startInfoP=<optimized
    out>) at pkthread.c:4046
    #3 0x00003fffaee58b94 in start_thread () from
    /lib64/libpthread.so.0
    #4 0x00003fffabc985f4 in clone () from /lib64/libc.so.6
    
    2. This error message may be seen:
    ANR2013E The activity log process has encountered unexpected
    output data in the console output stream.  The process will be
    restarted.
    
    
    
    It only occurs when processing client event ANE4133I, which is
    issued by IBM Spectrum Protect for Virtual Environments starting
    at level 8.1.7.
    
    
    Initial Impact: High
    
    IBM Spectrum Protect versions affected:
    Server 8.1.8.000 on all supported platforms
    
    
    
    | MDVREGR 8.1.8.0-TIV_5698MSV |
    
    
    Keywords:
    TSM  TS002598960   crash core abend fails VE datamover message
    

Local fix

  • Run on server from dsmadmc:
    
    DISABLE EVENTS ACTLOG ANE4133 NODENAME=*
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 8.1.8.100 and 8.1.9. Note    *
    * that this is subject to change at the discretion of IBM.     *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, Linux, and
    Windows.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT29997

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-23

  • Closed date

    2019-08-26

  • Last modified date

    2019-08-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU010","label":"Systems - Storage"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L","Edition":""}]

Document Information

Modified date:
26 August 2019