IBM Support

IT29457: DATAPOWER GATEWAY MIGHT HAVE PROBLEMS TRYING TO SYNC CATALOGS FROM THE API MANAGER

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • If the timestamp of the analytics_endpoint log file (in the
    'local://config/' directory) is older than the timestamp of the
    analytics_endpoint cfg file, then the DataPower will loop and
    not be able to sync.
    
    In the default log:
    [0x88e000a0] ..?: Unable to initialize gateway environment:
    [0x88e00001] ..?: Unexpected queue error: Timeout while waiting
                      for status of
    

Local fix

  • Edit and save the analytics_endpoint.log file, to update the
    timestamp of the file to newer than the cfg file.
    

Problem summary

  • The API Gateway Service will now catch and retry after timeout
    waiting for configuration status change.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT29457

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    18X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-25

  • Closed date

    2019-07-18

  • Last modified date

    2019-07-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSCXUFY","label":"General"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X","Edition":""}]

Document Information

Modified date:
24 July 2019