IT29309: CANCELLING A CONVERT STGPOOL PROCESS CAN RESULT IN A CRASH.

8.1.8.000-IBM-SPOC-Linuxs390x
8.1.8.000-IBM-SPSRV-Linuxppc64le
8.1.8.000-IBM-SPCMS-WindowsX64
8.1.8.000-IBM-SPCMS-WindowsI32
8.1.8.000-IBM-SPCMS-Linuxx86_64
8.1.8.000-IBM-SPOC-WindowsX64
8.1.8.000-IBM-SPOC-Linuxx86_64
8.1.8.000-IBM-SPOC-LinuxPPC64le
8.1.8.000-IBM-SPOC-AIX
8.1.8.000-IBM-SPSRV-WindowsX64
8.1.8.000-IBM-SPSRV-Linuxx86_64
8.1.8.000-IBM-SPSRV-Linuxs390x
8.1.8.000-IBM-SPSRV-AIX

APAR status

• Closed as program error.

Error description

• The IBM Spectrum Protect server might crash when a "Cancel
  Process" command is issued for a Convert Stgpool process
  
  Customer/L2 Diagnostics (if applicable)
  
  Call stack:
  Program terminated with signal 11, Segmentation fault.
  #0  0x0000003272c09470 in pthread_mutex_lock () from
  /lib64/libpthread.so.0
  ================================================================
  =========
  
  #0  0x0000003272c09470 in pthread_mutex_lock () from
  /lib64/libpthread.so.0
  #1  0x00000000013363a5 in pkAcquireMutexTracked ()
  #2  0x00000000007c3eb2 in BfConvertStgpoolCountsHelper ()
  #3  0x00000000012683ee in procEndProcessEx ()
  #4  0x00000000007b8cad in DoConvertStgPool ()
  #5  0x0000000001334700 in StartThread () at pkthread.c:4039
  #6  0x0000003272c07aa1 in start_thread () from
  /lib64/libpthread.so.0
  #7  0x00000032724e8bcd in clone () from /lib64/libc.so.6
  
  
  *NOTE*
  None
  
  Platforms affected:
  All 8.1.7
  
  
  Initial Impact: Medium
  
  Additional Keywords: crash core abend 184511 TS002251300
  

Local fix

• None
  Efix 8.1.7.010 has the fix for this issue.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 8.1.7.100 and 8.1.8. Note    *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels