IBM Support

When opening MS Outlook (msg) files using IBM Content Collector for SAP® Applications, only the "Save as" button appears.

Troubleshooting


Problem

If a file MS Outlook file is stored to a FileNet® repository, and then later retrieved using IBM Content Collector for SAP® Applications, the file will not open in MS Outlook. Instead, the Windows client will not recognize the content type of the file.

[{"Product":{"code":"SSRW2R","label":"IBM Content Collector for SAP Applications"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2.2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21610741