IT28640: SYSTEMCTL SHOWS STATUS "FAILED" WHEN MESSAGESIGHT IS STOPPED

APAR status

• Closed as program error.

Error description

• If you start/stop a server via systemctl then systemctl status
  shows:
  [root@server~]# systemctl stop IBMIoTMessageSightServer
  [root@server ~]# systemctl status IBMIoTMessageSightServer
  IBMIoTMessageSightServer.service - IBM IoT MessageSight server
     Loaded: loaded
  (/etc/systemd/system/IBMIoTMessageSightServer.service;
  enabled;vendor preset: disabled)
     Active: failed (Result: exit-code) since Tue 2019-04-02
  10:12:44 EDT; 7s ago
       Docs:
  http://www-01.ibm.com/support/knowledgecenter/SSCGGQ/welcome
    Process: 119120
  ExecStart=/opt/ibm/imaserver/bin/startServer.sh (code=exited,
  status=15)
   Main PID: 119120 (code=exited, status=15)
  Apr 02 10:12:19 server systemd[1]: Starting
  IBM IoT MessageSight server...
  Apr 02 10:12:19 server systemd[1]: Started
  IBM IoT MessageSight server.
  Apr 02 10:12:44 server systemd[1]: Stopping
  IBM IoT MessageSight server...
  Apr 02 10:12:44 server
  startServer.sh[119120]: SIGTERM in startServer
  Apr 02 10:12:44 server
  startServer.sh[119120]: /opt/ibm/imaserver/bin/startServer.sh:
  line 31: 119133 Terminated              /o...NITLOG}
  Apr 02 10:12:44 server
  startServer.sh[119120]: startServer terminated 0
  Apr 02 10:12:44 server systemd[1]:
  IBMIoTMessageSightServer.service: main process exited,
  code=exited, status=15/n/a
  Apr 02 10:12:44 server systemd[1]: Stopped
  IBM IoT MessageSight server.
  Apr 02 10:12:44 server systemd[1]: Unit
  IBMIoTMessageSightServer.service entered failed state.
  Apr 02 10:12:44 server systemd[1]:
  IBMIoTMessageSightServer.service failed.
  Hint: Some lines were ellipsized, use -l to show in full.
  This is only a cosmetic issue and it does not mean the service
  was not successfully stopped, RC 15 is expected for server and
  143 for webui
  

Local fix

• n/a
  

Problem summary

• systemctl status could return incorrect information about the
  state of the server
  

Problem conclusion

• Updated start and shutdown scripts to provide result sooner in
  startup/shutdown
  

Temporary fix

• NA
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MSGSIGHT VIRT E

• Fixed component ID

  5725S1700

Applicable component levels