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Opening Rational DOORS URL results in "localhost" instead of a host name

Troubleshooting


Problem

Rational DOORS URLs use the localhost instead of the actual host name resulting in no access to the online pages when using the IBM Rational DOORS or the IBM Rational Web Access.

Symptom

Rational DOORS URLs appear in the format like below:
http://localhost:8080/dwa/rm/urn:rational::1-4f1db2c2155872ab-...

The \server\festival\config\doorsRedirector.properties file has the following entry:

<entry key="dwa.url.prefix">http://dwa_server_name:8080/dwa</entry>

However, the Rational DOORS Web Access server host name that is specified in the above line is not used in Rational DOORS URLs.

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"1.4;1.4.0.1;1.4.0.2;1.4.0.3;1.4.0.4;1.4.0.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":null,"Platform":[{"code":"","label":null}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21597146