Troubleshooting
Problem
Rational DOORS URLs use the localhost instead of the actual host name resulting in no access to the online pages when using the IBM Rational DOORS or the IBM Rational Web Access.
Symptom
Rational DOORS URLs appear in the format like below:
http://localhost:8080/dwa/rm/urn:rational::1-4f1db2c2155872ab-...
The \server\festival\config\doorsRedirector.properties file has the following entry:
<entry key="dwa.url.prefix">http://dwa_server_name:8080/dwa</entry>
However, the Rational DOORS Web Access server host name that is specified in the above line is not used in Rational DOORS URLs.
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"1.4;1.4.0.1;1.4.0.2;1.4.0.3;1.4.0.4;1.4.0.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":null,"Platform":[{"code":"","label":null}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21597146