IT26493: SERVER CAN CRASH IN () AT 0X0 GSK_SRC_CREATE

7.1.10.000-TIV-TSMSRV-WIN
7.1.10.000-TIV-TSMSRV-SolarisSPARC
7.1.10.000-TIV-TSMSRV-Linuxx86_64
7.1.10.000-TIV-TSMSRV-Linuxs390x
7.1.10.000-TIV-TSMSRV-Linuxppc64
7.1.10.000-TIV-TSMSRV-HP-UX
7.1.10.000-TIV-TSMSRV-AIX
7.1.7.500-TIV-TSMSRV-WIN
7.1.7.500-TIV-TSMSRV-SolarisSPARC
7.1.7.500-TIV-TSMSRV-Linuxx86_64
7.1.7.500-TIV-TSMSRV-Linuxs390x
7.1.7.500-TIV-TSMSRV-Linuxppc64
7.1.7.500-TIV-TSMSRV-HP-UX
7.1.7.500-TIV-TSMSRV-AIX
8.1.1.400-IBM-SPSRV-WindowsX64
8.1.1.400-IBM-SPSRV-Linuxx86_64
8.1.1.400-IBM-SPSRV-Linuxs390x
8.1.1.400-IBM-SPSRV-Linuxppc64le
8.1.1.400-IBM-SPSRV-AIX
8.1.7.000-IBM-SPSRV-Linuxppc64le
8.1.7.000-IBM-SPCMS-WindowsX64
8.1.7.000-IBM-SPCMS-WindowsI32
8.1.7.000-IBM-SPCMS-Linuxx86_64
8.1.7.000-IBM-SPOC-WindowsX64
8.1.7.000-IBM-SPOC-Linuxx86_64
8.1.7.000-IBM-SPOC-Linuxs390x
8.1.7.000-IBM-SPOC-LinuxPPC64le
8.1.7.000-IBM-SPOC-AIX
8.1.7.000-IBM-SPSRV-WindowsX64
8.1.7.000-IBM-SPSRV-Linuxx86_64
8.1.7.000-IBM-SPSRV-Linuxs390x
8.1.7.000-IBM-SPSRV-AIX
7.1.9.100-TIV-TSMSRV-AIX
7.1.9.100-TIV-TSMSRV-HP-UX
7.1.9.100-TIV-TSMSRV-Linuxppc64
7.1.9.100-TIV-TSMSRV-Linuxs390x
7.1.9.100-TIV-TSMSRV-Linuxx86_64
7.1.9.100-TIV-TSMSRV-SolarisSPARC
7.1.9.100-TIV-TSMSRV-WIN
IBM Spectrum Protect Server V7.1.9.X interim fix downloads
IBM Spectrum Protect Server V8.1.6.X interim fix downloads
IBM Spectrum Protect Server V8.1 Fix Pack 7 (V8.1.7) Downloads
IBM Spectrum Protect Server V8.1.1.X interim fix downloads
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
IBM Spectrum Protect Server V7.1 Fix Pack 10 (7.1.10.000) Downloads

APAR status

• Closed as program error.

Error description

• The server can crash on AIX 7.1 and 7.2 on startup with the
  following call stack.
  llegal instruction (illegal opcode) in . at 0x0 ($t1)
  warning: Unable to access address 0x0 from core
  (dbx) where
  .() at 0x0
  gsk_src_create__FPPvPv(??, ??) at 0x9000000015b6d88
  __ct__8GSKMutexFv(??) at 0x9000000018d664c
  __ct__20GSKPasswordEncryptorFv(??) at 0x9000000018cb248
  __ct__7gsk_envFv(??) at 0x900000000aaa6b0
  GskEnvironmentOpen__FPPvb(??, ??) at 0x900000000ab14c4
  gsk_environment_open(??) at 0x900000000ab277c
  IPRA.$CheckGSKVersion() at 0x100eecf68
  tlsInit() at 0x100eecd70
  main(??, ??) at 0x10000112c
  (dbx) th
  thread state-k wchan state-u k-tid mode held scope function
  >$t1 run running 41877977 k no sys
  $t2 run blocked 21234465 u no sys _cond_wait_global
  $t3 run running 24380103 u no sys waitpid
  (dbx) registers
  $r0:0x0000000000000000 $stkp:0x0fffffffffffaac0
  $toc:0x0000000000000000
  $r3:0x00000001115ad4b8 $r4:0x0000000000000000
  $r5:0x0000000000000000
  $r6:0x09001000a04cb550 $r7:0x0000000000000000
  $r8:0x00000000127f01d9
  $r9:0x00000000127f01d9 $r10:0x0000000111330b60
  $r11:0x0000000000000000
  $r12:0x09000000018cb234 $r13:0x00000001110dd660
  $r14:0x0000000000000004
  $r15:0x0000000000000000 $r16:0x0000000111324fb8
  $r17:0x0000000111324f58
  $r18:0x00000000414d454e $r19:0x0000000000000000
  $r20:0x0000000110f02858
  $r21:0x00000001110a2838 $r22:0x0000000000000004
  $r23:0x000000010356a040
  $r24:0x0000000000000000 $r25:0x090000000107ffc8
  $r26:0x090000000107c120
  $r27:0x00000001115ad090 $r28:0x0000000000000001
  $r29:0x0000000080000000
  $r30:0x0000000000000000 $r31:0x00000001115ad4b0
  $iar:0x0000000000000000 $msr:0xa00000000000d032 $cr:0x42222242
  $link:0x09000000015b6d8c $ctr:0x0000000000000000 $xer:0x20000000
  
  Condition status = 0:g 1:e 2:e 3:e 4:e 5:e 6:g 7:e
  [unset $noflregs to view floating point registers]
  [unset $novregs to view vector registers]
  [unset $novsregs to view vector scalar registers]
  in . at 0x0 ($t1)
  0x0000000000000000 warning: Unable to access address 0x0 from
  core
  Only servers running AIX are affected.
  Tivoli Storage Manager Versions Affected:  7.1.8, 8.1.5 and
  8.1.6 have demonstrated the problem but can affect any server
  running on AIX 7.1 or 7.2
  
  Additional Keywords:  dump, crash, bomb, terminate, fail, abort
  

Local fix

• apply fixing level
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server and storage agent users on   *
  * AIX.                                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.9.100, 7.1.10, 8.1.6.100 *
  * and 8.1.7. Note that this is subject to change at the        *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX.
  Platforms fixed:  AIX.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71A PSY

     UP

• R71Z PSY

     UP

• R81A PSY

     UP

• R81Z PSY

     UP