A fix is available
APAR status
Closed as program error.
Error description
PCSWKBD201 - Please select a keyboard layout - error using PCOM 13.0.1 T on Windows 10 operating system. Client Business Impact: Win10 users not able to use PCOM
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Personal Communications Traditional Chinese (CHT) * * Windows 10 users. * **************************************************************** * PROBLEM DESCRIPTION: * * PCSWKDB201: Please select a keyboard layout error * * occurs on invoking Customize Keyboard functionality in * * Windows 10 for Traditional Chinese users. * **************************************************************** * RECOMMENDATION: * **************************************************************** Steps to recreate the problem: 1. Start a PCOMM session. 2. Click on Map icon on the menu Error messages PCSWKBD201 is observed.
Problem conclusion
PCOMM module associated with fetching Windows version was faulty leading to this error. PCSKBD.DLL changes are made to fetch the correct Windows version from the operating system. Fix scheduled for PCOM 13.0.2.0 Refresh Pack
Temporary fix
Comments
APAR Information
APAR number
IT25891
Reported component name
PCOMM COMBO-ENG
Reported component ID
5639I7000
Reported release
D00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-08-02
Closed date
2018-09-21
Last modified date
2018-10-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
PCSKBD
Fix information
Fixed component name
PCOMM COMBO-ENG
Fixed component ID
5639I7000
Applicable component levels
RC00 PSY
UP
RD00 PSY
UP
[{"Line of Business":{"code":"LOB35","label":"Mainframe SW"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"D00"}]
Document Information
Modified date:
16 September 2021