A fix is available
APAR status
Closed as program error.
Error description
Logon to the vCenter web client and access the IBM Spectrum Protect plug-in. From the getting started page, access the schedules tab. This generates the following error : "GVM5002E: An error occurred: _1059[0].schedGroup is undefined. Log out and log in again. If the problem persists, contact your administrator for assistance." This error is logged when both following conditions are met : 1) IBM Spectrum Protect for Virtual Environments was upgraded to version 8.1.2 and then the upgrade was rolled back to an earlier version. 2) The vCenter web client plug-in still shows a version of 8.1.2 while the currently installed IBM Spectrum Protect for Virtual Environments product is at a version lower than 8.1.2 Customer/L2 Diagnostics : Verify the version of plug-in by selecting the following in the vSphere web client : IBM Spectrum Protect: Getting Started and Connections -> Getting Started -> About this product Initial Impact: Medium Additional Keywords: TSM4VE SP4VE Versions Affected: IBM Spectrum Protect for Virtual Environments: Data Protection for VMware 8.1.2 on Linux and Windows
Local fix
1. With a browser go to : https://<vCenter.host.name>/mob/?moid=ExtensionManager You should be prompted with a credential request. Enter with the vSphere user Verify that the following plug-in is installed : - com.ibm.tsm.tdpvmware.IBMDataProtection 2. Unregister the plugin : . Windows Open a Windows command prompt and run the following command : "C:\Program Files (x86)\Common Files\Tivoli\TDPVMware\VMwarePlugi n\unregister_vcenter_extension.cmd" <vCenter Server address> <vCenter User ID> <vCenter User Password> .Linux Open a shell and run the following command : /opt/tivoli/tsm/tdpvmware/common/scripts/unregisterPlugin.sh The script prompts you to enter the following information: - vCenter host (enter the new hostname for the vCenter) - user ID - password 3. Verify as done in step 1 that the plugin is gone. Go to https://<vCenter.host.name>/mob/?moid=ExtensionManager and check for : - com.ibm.tsm.tdpvmware.IBMDataProtection If the plug-in is not removed, you can remove it manually by clicking on "UnregisterExtension" in the lower part of the window and in the next pop-up window fill in the Extension key with the com.ibm.tsm.tdpvmware.IBMDataProtection value and click on "Invoke Method" to execute the removal. 4. When the plug-in is removed, register the plugin again : . Windows Open a Windows command prompt and run the following command : "C:\Program Files (x86)\Common Files\Tivoli\TDPVMware\VMwarePlugi n\register_vcenter_extension.cmd" <vCenter Server address> <vCenter User ID> <vCenter User Password> 9081 Linux Open a shell and run the following command : /opt/tivoli/tsm/tdpvmware/common/scripts/registerPlugin.sh The script prompts you to enter the following information: - vCenter host (enter the new hostname for the vCenter) - user ID - password - port (enter 9081) 5. Restart the web browser and the vCenter Web client service and verify that the plugin is available and shows the correct version.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect for Virtual Environments Data * * Protection for VMware vSphere GUI 8.1.0 on all Microsoft * * Windows x64 and Linux x86 platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This issue is projected * * to be fixed in the Data Protection for VMware vSphere GUI * * version 8.1.4 on all Microsoft Windows x64 and Linux x86 * * platforms. * * Note 1: This is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
Allow user to successfully edit a schedule.
Temporary fix
Comments
APAR Information
APAR number
IT22597
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-09-29
Closed date
2017-10-18
Last modified date
2017-10-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
VEGUI
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
R81W PSY
UP
R81L PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 January 2022