IBM Support

IT21627: RUNNING 2 TIERING JOBS CONCURRENTLY TO MOVE VDISKS ON DIFFERENT STORAGE SYSTEM IN IBM SPECTRUM CONTROL MAY NOT COMPLETE.

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APAR status

  • Closed as fixed if next.

Error description

  • When submitting 2 tiering jobs to move vdisks between tiers for
    different SVC's using the same IBM Spectrum  Control server,
    both jobs do not complete.
    The 1st job successfully moves vdisks as expected, but as soon
    as the 2nd tiering job is submitted no more vdisk copies are
    started for the 1st job and nothing is submitted for the second
    job.
    

Local fix

  • Submit only one tiering job at a time.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Control 5.2.x users submitting 2 tiering jobs   *
    * to run at the same time or overlap                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When submitting 2 tiering jobs to run at the same time or    *
    * overlap, they may stall and fail to complete.  Some          *
    * optimization tasks may complete correctly, but at some point *
    * the tasks may hang. There are no errors displayed, and the   *
    * logs indicate that the jobs are still running, however once  *
    * they stall no further tasks are updated or completed.  This  *
    * can happen for the first tiering job or for both.            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

Temporary fix

  • The work around is submitting one tiering job at a time, and
    waiting for it to complete before submitting another tiering
    job.
    

Comments

APAR Information

  • APAR number

    IT21627

  • Reported component name

    TPC ADVANCED

  • Reported component ID

    5608TPCA0

  • Reported release

    52C

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-07-28

  • Closed date

    2017-10-23

  • Last modified date

    2017-10-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R52C PSY

       UP

  • R52D PSY

       UP

  • R52E PSY

       UP

  • R52F PSY

       UP

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Document Information

Modified date:
23 March 2022