IT20999: PROCESSOR MODEL IS INCORRECTLY REPORTED BY THE CLIENT FOR INTEL CPUS WITH A VERSION NUMBER

IBM Spectrum Protectâ„¢ Client 8.1.4 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• The PVU Estimate functionality shows wrong Proc_Model value for
  all Intel
  CPUs with a version number, due to the client not parsing the
  correct information.
  
  
  For example, consider a E5-2690v4 processor model.
  
  
  A client "service" trace will show processor model as E5-2690:
  
  04/27/2017 09:05:27.516 [637116] [870078272] : citshared.cpp
  (
  618): Parsing line:           <Brandname>Intel(R) Xeon(R) CPU
  E5-2690 v4
  @ 2.60GHz</Brandname>
      04/27/2017 09:05:27.517 [637116] [870078272] : citshared.cpp
  (
  511): Processor Vendor: Intel
  04/27/2017 09:05:27.517 [637116] [870078272] : citshared.cpp
  (
  512): Processor Brand : Xeon
  04/27/2017 09:05:27.517 [637116] [870078272] : citshared.cpp
  (
  513): Processor Model : E5-2690
  04/27/2017 09:05:27.517 [637116] [870078272] : citshared.cpp
  (
  514): Processor Type  : 8
  
                       Processor Vendor: Intel
                        Processor Brand: Xeon
                         Processor Type: 8
                        Processor Model: E5-2690
                        Processor Count: 2
  
  On server  due to this, PROC_MODEL is incorrectly reported
  without version number:
  
  select * from pvuestimate_details
  
            PRODUCT: PRODEE
       LICENSE_NAME: MGSYSLAN
          NODE_NAME: 'NODE_NAME'
          LAST_USED: 2017-05-29 09:26:12.000000
             TRYBUY: FALSE
        PROC_VENDOR: Intel
         PROC_BRAND: Xeon
          PROC_TYPE: 8
         PROC_MODEL: E5-2690
         PROC_COUNT: 2
  
  whereas it should report:
  
        PROC_MODEL: E5-2690v4
  
  Tivoli Storage Manager and IBM Spectrum Protect versions
  affected:
  Client  6.4.x, 7.1.x and 8.1.x for all supported platforms
  
  
  Initial Impact: Medium
  
  Additional Keywords:  TSM IBM Spectrum Protect PVU cpu
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Spectrum Protect backup-archive client versions 7.1.0-7.1.6  *
  * and 8.1.0 on Windows, Linux and Solaris platforms.           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is projected *
  * to be fixed in level 8.1.4. Note that this is                *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• After the fix modern Intel server CPUs are reported correctly in
  PVU estimate output.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R81L PSY

     UP

• R81W PSY

     UP

• R81S PSY

     UP