IBM Support

DOORS OLE Objects are replaced with a white blank icon on Windows 7

Troubleshooting


Problem

Attempts to see the OLE objects on Microsoft Windows 7 after upgrading to IBM Rational DOORS 9.3.0.6 or above results in Blank icons.

Symptom

Blank icons are seen in place of the OLE objects on a Windows 7 machine after upgrading to DOORS 9.3.0.6 or 9.3.0.7 or 9.4.

When you try to double click the object, it gives this message:

This object is a static DIB and cannot be activated

Note: The icons show correctly in the module using a Windows XP machine.

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.3.0.6;9.3.0.7;9.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21593144