Direct links to fixes
8.1.2.000-IBM-SPSRV-AIX
8.1.2.000-IBM-SPSRV-Linuxppc64le
8.1.2.000-IBM-SPCMS-Linuxx86_64
8.1.2.000-IBM-SPCMS-WindowsI32
8.1.2.000-IBM-SPSRV-Linuxs390x
8.1.2.000-IBM-SPCMS-WindowsX64
8.1.2.000-IBM-SPSRV-Linuxx86_64
8.1.2.000-IBM-SPSRV-WindowsX64
8.1.2.000-IBM-SPOC-AIX
8.1.2.000-IBM-SPOC-LinuxPPC64le
8.1.2.000-IBM-SPOC-Linuxs390x
8.1.2.000-IBM-SPOC-Linuxx86_64
8.1.2.000-IBM-SPOC-WindowsX64
IBM Spectrum Protect Server V8.1 Fix Pack 2 (V8.1.2) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads
APAR status
Closed as program error.
Error description
The actlog reports many ANR0162W and ANR0103E messages with error 2343 for table SD.Chunk.Locations. The messages are due to reaching the internal maximum value allowed for the REFCOUNT column. Example messages: ANR0162W Supplemental database diagnostic information: -1:22003:-802 ([IBM][CLI Driver][DB2/LINUXX8664] SQL0802N Arithmetic overflow or other arithmetic exception occurred. SQLSTATE=22003). ANR0103E sdrefcount.c(576): Error 2343 updating row in table "SD.Chunk.Locations". IBM Spectrum Protect Versions Affected: 7.1.3, 7.1.4, 7.1.5, 7.1.6, 7.1.7 and 8.1 Customer/L2 Diagnostics Find the extents that have reached the threshold: db2 "select * from sd_chunk_locations where refcount > 2000000000" Initial Impact: Low Additional Keywords: flood repeated messages
Local fix
Request assistance from level two support or wait for fixing level
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Tivoli Storage Manager and Spectrum Protect server * * users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be * * fixed in levels 7.1.8 and 8.1.2. Note that this is subject * * to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, Linux, Solaris and Windows. Platforms fixed: AIX, Linux, Solaris and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT19597
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-03-08
Closed date
2017-06-15
Last modified date
2017-06-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
01 September 2023