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DOORS-Change integration: Unable to identify DOORS Change Actions values ..

Troubleshooting


Problem

In the integration between IBM Rational Change and IBM Rational DOORS, selecting a DOORS ID link in an RCR will return the error: Unable to identify Change Actions values object using query: cvid='<5-digit cvid>'

Symptom

Open an RCR that has at least one associated DOORS requirements change

[{"Product":{"code":"SSYQQ2","label":"Rational Change"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations: IBM","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21591718