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DIS-RUN-3364: Step 'Recalculate derived values' failed

Troubleshooting


Problem

Import new data into metric store fails with error message. The step 'Recalculate derived values' fails with an internal error.

Symptom

##### cogserver.log #####
DIS-RUN-3364 Step 'Recalculate derived values' failed with an internal error. For more information, consult the log.

##### metaloader.log #####
Error encountered during stored proc portion of metaloader:
com.cognos.ccl4j.exceptions.CCLRuntimeException (root com.ibm.db2.jcc.am.jo):
'[jcc][1085][10939][3.57.110] Ungültige CALL-Syntax. ERRORCODE=-4463, SQLSTATE=42601'
WHILE [CCLMsg: system text='Failure to prepare call']

### db2 log #####
SQL0440N No authorized routine named "CMM_DROP" of type "PROCEDURE" having compatible arguments was found. SQLSTATE=42884

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Metrics Studio","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1;10.1;8.4.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
13 January 2026

UID

swg21590879

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