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How to update ISIM User with AD email address

Question & Answer


Question

In most customer environments, Person data is fed into ISIM with data from an HR system. Occasionally, though, customers need to have the Person (User) objects updated with information from Accounts as they are provisioned. An example of this would be an email address. In most customer environments, email accounts are provisioned for people after the person objects have been loaded into ISIM. This means that most person objects in ISIM will not have a valid email address (which is used by ISIM for notification). So, customers often request a way to automatically update the person object with the email address, once an email Account has been provisioned for that Person. How can the Person (User) get updated with email address automatically, after being loaded/created in ISIM?

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Product Synonym

ISIM ITIM

Document Information

Modified date:
16 June 2018

UID

swg21589986

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