Troubleshooting
Problem
Running the upgradeUtil.dxl script to upgrade from the DOORS-Change Interface 5.7 to the OSLC-CM integration in IBM Rational DOORS version 9.3 fails at the step: "Enter the Change Server Database path:"
Symptom
After entering the IBM Rational Change Server Database path, the following error is displayed:
"Connect to Rational Change failed. Can not connect to the Change server.
It is either invalid login or Change Server database path, or the Change Admin user account is locked".
[{"Product":{"code":"SSYQQ2","label":"Rational Change"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.0.4;5.2.0.5;5.2.0.6;5.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations: IBM","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21589199