IT12556: UNEXPECTED RESULTS MAY BE DISPLAYED ON STATUS PROVIDERS AND IN SOME CASES CAUSE UNEXPECTED RESTART ON ERROR REPORT GENERATION

Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0
Fix packs for DataPower Gateway version 7.1
Fix packs for DataPower Gateway version 7.2

APAR status

• Closed as program error.

Error description

• Status providers may output incorrect information when requested
  in management interfaces.  Error reports may also cause an
  unexpected restart when generated.
  

Local fix

Problem summary

• Affected are customers having physical appliances.
  
  Due to an issue in the "test hardware" CLI command, the output
  might appear invalid and/or the appliance might experience an
  immediate restart. This command is also called during the Error
  Report gathering, so this action can trigger the problem, too.
  

Problem conclusion

• Fix is available in 6.0.0.18, 6.0.1.14, 7.0.0.11, 7.1.0.8 and
  7.2.0.3
  
  The affected diagnostic feature was introduced in the April 2015
  fixpack. Previous versions (if any) are not
  affected.
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R600 PSN

     UP

• R601 PSN

     UP

• R700 PSN

     UP

• R710 PSN

     UP

• R720 PSN

     UP