Troubleshooting
Problem
The Launchpad hangs at 41% when you install an IBM Business Process Manager product using the typical installation method in some Microsoft Windows environments.
Symptom
The following screen capture shows the Launchpad has stopped at 41% complete:
In the Launchpad log files, you find the following lines as the last entry:
1322802963546 I: Running install step 4 of 7 1322802963562 I: Running imcl install 1322802963625 I: id: 7.5.1.0-WS-ATLAS-IFJR41201 7.5.1.0-WS-ATLAS-IFJR41203 7.5.1.0-WS-BPM-IFJR41195 7.5.1.0-WS-BPMPC-IFJR41200 7.0.0.19-WS-WAS-IFPM37925 7.0.0.19-WS-WAS-IFPM43353 7.0.0.19-WS-WAS-IFPM43364 7.0.0.19-WS-WAS-IFPM43561 7.0.0.19-WS-WAS-IFPM45697 7.0.0.19-WS-WAS-IFPM47956 7.0.0.19-WS-WAS-IFPM48489 7.0.0.19-WS-WAS-IFPM49205 7.0.0.19-WS-WAS-IFPM49452 7.0.0.19-WS-WAS-IFPM50399 7.0.0.19-WS-WAS-IFPM51383 7.0.0.19-WS-WAS-IFPM51899 7.0.0.19-WS-WAS-IFPM52125 7.0.0.19-WS-WASND-IFPM50455 1.0.0.9-WS-WASXML-IFPM51341 1322802963625 I: location: C:\IBM\BPM\v7.5 1322802963625 I: repository: http://public.dhe.ibm.com/software/websphere/bpm/repositories/server/bs…...
Note: The Launchpad log file path is specific to your environment. For example: <WindowsTEMP_DIR>/Temp/1/IBM_LaunchPad_BPM_1322801669906/typical_install.log
[{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"","label":""}],"Version":"7.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
28 April 2025
UID
swg21588515