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Unable to Upgrade IBM Rational ClearQuest from version 7.1.x to version on Microsoft Windows platforms.



When upgrading IBM Rational ClearQuest version 7.1.x to version with the IBM Installation Manager, the following error message is displayed. Then, the upgrade fails. "Error during "install" phase: Unable to find custom install operation"


All supported Microsoft Windows Operating Systems, where IBM Rational ClearQuest is being upgraded from a 7.1.x.x version to version.

Resolving The Problem

To avoid this issue, upgrade IBM Rational ClearQuest to version or version, before upgrading to, or upgrade IBM Rational ClearQuest to version instead of version

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.1;;;;;;;;;7.1.2;;;;;","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
16 June 2018