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"HTTP transport error ... Certificate Chaining Error" when trying to configure the System Audit Logs

Troubleshooting


Problem

User tries to configure the System Audit Logs. User receives error

Symptom

HTTP transport error: javax.net.ssl.SSLHandshakeException:

com.ibm.jsse2.util.g: PKIX path building failed: java.security.cert.CertPathBuilderException:

PKIXCertPathBuilderImpl could not build a valid certPath.;internal cause is: java.security.cert.CertPathValidatorException: The certificate

issued by CN=rootcertificatename.domain.com, OU=Company Infrastructure, O=Company Name,L=City, ST=Sate, C=Country, EMAILADDRESS=certadmin@domain.com is not trusted;

internal cause is: java.security.cert.CertPathValidatorException: Certificate chaining error

com.ibm.jsse2.util.g:PKIX path building failed: java.security.cert.CertPathBuilderException: PKIXCertPathBuilderImpl could not build a valid certPath.;internal cause is: java.security.cert.CertPathValidatorException: The certificate issued by CN=rootcertificatename.domain.com, OU=Company Infrastructure, O=Company Name,L=City, ST=Sate, C=Country, EMAILADDRESS=certadmin@domain.com is not trusted;

internal cause is: java.security.cert.CertPathValidatorException: Certificate chaining error

PKIX path building failed: java.security.cert.CertPathBuilderException: PKIXCertPathBuilderImpl could not build a valid certPath.;internal

cause is: java.security.cert.CertPathValidatorException: The certificate issued by CN=rootcertificatename.domain.com, OU=Company Infrastructure, O=Company Name,L=City, ST=Sate, C=Country, EMAILADDRESS=certadmin@domain.com is not trusted;

internal cause is: java.security.cert.CertPathValidatorException: Certificate chaining error

PKIXCertPathBuilderImpl could not build a valid certPath The certificate issued by CN=rootcertificatename.domain.com, OU=Company Infrastructure, O=Company Name,L=City,ST=Sate, C=Country, EMAILADDRESS=certadmin@domain.com is not trusted

Certificate chaining error

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21588087

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