Troubleshooting
Problem
When there is a problem connecting to the remote Information Center in a Native Language environment, the text on the "Network Help Unavailable" page is corrupted.
Symptom
The corrupted text is not reproduced here.
The following text shows what the "Network Help Unavailable" page looks like in English. You can use the Translate my page function on this technote to see the text for the "Network Help Unavailable" page in your language.
Network Help Unavailable
This condition may be caused by one of the following:
- The remote server(s) could be down.
- You may need to configure proxy settings to access a remote server.
- Your machine may have lost network connectivity.
Note: Eclipse can not connect to any of your enabled remote sites.
Unavailable Siteshttp://127.0.0.1:63650/help/index.jsp
To view, edit, and test network information center settings, open Window > Preferences > Help > Content.
[{"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Documentation","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.6;7.6.0.1;7.6.1;7.6.1.1;7.6.1.2;7.6.1.3;7.6.1.4;7.6.1.5;8.0;8.0.1;8.0.2;8.0.3;8.0.4;8.0.5;8.0.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
27 May 2022
UID
swg21586731